Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know our Team:
The ID West Territory team is an established, young, dynamic team responsible for Grab operations in the West region of Indonesia. We make an impact by serving our driver partners, customers, and empowering communities to drive South-East Asia forward. If you are looking for a fast-paced, dynamic, and challenging working environment, then you should join our team!
Get to know the Role:
We are looking for a Manager, Southern Sumatera to lead the operations, and represent Grab Sumatera Area. We believe a successful candidate has several key skill sets such as: leadership, complex problem solving, data analysis, critical and structured thinking, and project management, but if you believe you have what it takes then we’d love to hear from you either way. This role is required because the region is growing rapidly and aiming to contribute more towards the communities.
The day-to-day activities:
Lead Grab Business in Southern Sumatera Region with full operational and P&L responsibility. This includes overseeing the operating plan, marketing plan, budgets, sales strategy and overall city management.
Drive strategic initiatives across business functions & verticals (GrabCar, GrabBike, GrabExpress, GrabKios, GrabFood, GrabMart) to improve customer experience, to drive user acquisition and engagement, as well as to capture key growth opportunities in the local market.
Proactively work with both local and regional teams to drive execution, share best practices, and efficiently use common resources.
Build high-calibre local teams through coaching and training of teammates.
Communicate and influence senior stakeholders on financial performance, operational metrics and monetisation strategies.
Maintain operational standard across Sumatera.
Extract insights from data, trends, survey and market intelligence,
Handle a big team of FTE and outsourced people to support business.
The must haves:
You have Heart, Hunger, Honour and Humility.
You showcase excellent leadership in leading young and talented teams, and ability to connect with people across teams.
You showcase a natural orientation toward probing deeper into problems in order to identify the root cause(s) and new or enhanced solutions.
You are knowledgeable of business process management, identifying, assessing and controlling risk and successful initiative execution.
You have strong written, oral and presentation communication skills; ability to adjust and guide discussions at multiple management levels
Our Commitment
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
Join us today to drive Southeast Asia forward, together.
Grab