We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Director, Account Management, Mastercard Direct Services, APAC
Director, Account Management, MCDS Indonesia
Mastercard Direct Services AP
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Based in Jakarta the role of Director, Account Management, Mastercard Direct Services offers the successful individual the opportunity to join a highly motivated, fast paced Regional team who achieve results through positivity and collaboration. Responsible for growing existing accounts as well as developing new business, the position requires a proactive, commercially pragmatic account director with strong relationship and influencing skills. The ability to operate across multiple accounts and new sales/prospect opportunities whilst acting with a sense of urgency is essential.
The ideal candidate will have a minimum 10+ years experience within the issuing, acquiring and/or payments industry with a blend of Account Management and BD sales experience.
Role
- Develops and grows business with MCDS accounts and prospects delivering against KPIs for growth in GDV, Net Revenue and market share; strategic and operational targets
- Maintains strong relationships with internal and external stakeholders at all levels
- Generates and maintains a significant qualified lead and sales pipeline
- Owns the customer’s P&L including budgeting, forecasting and financial reporting
- Executes strategic account commercial deals and strategic partnership agreements
- Maintains detailed account plans and conducts regular reviews of the overall customer performance, managing the relationship and profitability as per the commercial deal
- Develops & sells new opportunities with the Strategic Partners with the view of accelerating business growth, increasing Mastercard share and volume, identifying new revenue streams
- Owns the co-creation and development of new business models, value propositions and /or innovative ecosystems in collaboration with customers, internal stakeholders and /or external third party providers as required
- Develops new business opportunities/sales pipeline leveraging full suite of MasterCard products and solutions, including co-brands, prepaid and commercial products, Advisors services and other MasterCard products service innovations or enhancements
- Develops views on competition positioning in partners’ portfolios for Mastercard
- Performs market research and opportunity assessments on new concepts and ideas - assessing viability of new products in support of market strategy
- Manages day-to-day work & establishes effective communication and relationship with senior decision makers within client management
- Works highly effectively across functions to leverage the power of Mastercard (ie other sales teams, product and business development, marketing, operations, C&I, D&S and Delivery) to identify opportunities, design and execute targeted customer-focused proposals
- Shares knowledge and participates in people development of MCDS sales managers
- A degree in business management or relevant field
- Solid experience in business development and consultative sales roles
- Strong team player and collaborator, comfortable with fast and fluid environments, good team player
- Ability to interact at all levels with clients to develop and articulate the strategic direction of the business to stakeholders
- Proficient with numbers, commercial models, metrics to prepare presentations, proposals, plans, contact reports
- Proficient communicating and working with senior client decision makers
- Prior experience working with B2B financial and technology sector clients
- Powerful presenter and communicator/strong written and verbal communication skills
- Highly motivated self-starter
- Results oriented, with a strong sense of urgency
- Consultative selling style and ability to sell on value versus price
- Learning agility and ability to quickly establish credibility in a new subject matter or vertical
- Analytical mindset with strong execution discipline
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
- Comply with Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Mastercard