Activation Supervisor (Customer) - Jagoan Loker

Activation Supervisor (Customer)

Date Posted: 3 days ago
Salary:
Jakarta

Job Description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Job Responsibilities:
  • Contribute in developing team OKR
  • Coordinate responsibilities and capacity planning for target fulfillments for their team
  • Leading and mentoring activation team, overseeing activities of the junior and senior professionals, and monitoring performance as a whole
  • Oversees and supports multiple implementation projects.
  • Reviews external clients' product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations.
  • Collaborate with the system integration team to ensure compliance with all client requirements, provide appropriate training to clients, and ensure efficient implementation of all systems.
  • Develop all processes and tools for customer implementation lifecycle, identify defects, and provide an efficient interface with all marketing and technical departments.
  • Maintain all project plans, ensure timeframe compliance, and collaborate with stakeholders for all implementation processes.
Job Requirements:
  • Candidate must possess at least a Bachelor's Degree, preferably in Information Technology
  • At least 2 years of working experience in a SaaS company with experience in leading teams
  • Fluent in verbal and written English
  • Familiar with CRM tools
  • Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
  • Good analytical and problem-solving skills
  • Comfortable with numbers and meeting clients
  • Fast learner and independent
  • Having good interpersonal and teamwork skill
What You Will Get: * Competitive salary + daily allowance
  • Private health insurance (outpatient, inpatient, maternity, dental)
  • Allowance for sports activities and glasses/contact lenses
  • Strategic office location, accessible by MRT
  • Flexible working hours and remote work culture
  • Notebook Ownership Program
  • Friendly and dynamic work environment
  • Opportunity to take part in growing Indonesia's no. 1 SaaS company
Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check bit.ly/RecruitmentFAQ-Mekari to see several frequently asked questions regarding our recruitment process.

We wish you the best. Have a great day

Mekari

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Job Detail

  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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