Our client is a leading banking and digital finance platform in Southeast Asia that operates in 4 major countries: Indonesia, Philippines, Vietnam and Malaysia. Targeting an emerging market with an underserved but creditworthy and fast-growing consumer group, This Company currently provides users with digital banking, consumer credit, digital investment and insurance brokerage services, fulfilling financial needs for a wide range of customers.
Just now, This Company has raised a total of $438.1M in funding over 10 rounds. Their latest funding was raised on Feb 15, 2022 from a Series E round.
Responsibilities:
- Coordinating and supervising the performance implementation of the local team, and be responsible for the performance results.
- Responsible for the daily operation management of the team, performance improvement, personnel management (including recruitment, training, and system improvement).
- Compliance and quality inspection management, complaint monitoring. Team culture construction.
- Full-time bachelor degree or above, no major limitation.
- 3+ years of relevant work experience, with experience in collection outsourcing management in Indonesian local banks or fintech industry is preferred.
- Familiar with operational business outsourcing strategy management methods, and have a full understanding of the business process and operating mode of Indonesian local outsourcers.
- Have good negotiation, communication, coordination and adaptability capabilities, strong teamwork skills and strong resistance to pressure.
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