We are Indonesia's Top Transportation Management System with IoT Integration which services have been used by hundreds of logistics and supply chain companies such as Alfamidi, Anteraja, MGM Bosco, JNT, JNE, and others.
We are currently looking for a candidate to become a Customer Project Manager at our company.
If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you.
Job Description
- Coordinate with customers to develop project plan including project scope, release schedule, milestones, deliverables etc.
- Identify and manage resource requirements, required skill sets, training plans, quality reviews, documentations and weekly meetings required for project execution.
- Inform management on customer needs and business opportunities.
- Validate project plan and schedule to incorporate any changes requested by customers.
- Coordinate calls, meetings and communications between customers and project team throughout the project implementation phase.
- Inform project status, schedule and key issues to customers and management on regular basis.
- Perform negotiations on project activities with customer when required.
- Maintain and update a database of project related documents.
- Make adjustments to the billing rates and estimations according to company’s policy.
- Track and monitor project execution to make sure that the customer requirements are met.
- Bachelor’s degree in project management, business administration, management, engineering or a related field.
- Experienced in customer-facing roles
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making skills
- Strong organizational and time-management skills
- Demonstrated ability to handle multiple tasks, to prioritize them and meet deadlines
- Strong data analysis skills (ie. evaluate metrics, forecasts)
- Ability to perform under pressure in a dynamic, fast-paced environment
- Minimum 3 years of working experience in a fast-paced environment (ie. tech start-ups, e-commerce, consulting, and other related environments)
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