- Produce, develop and implement strategic planning to achieve sales target and expanding the online sales area
- Driving the sales performance of online channel
- Leading Online Sales & Customer service team
- Design standard operation and knowledge base to ensure the team has high product knowledge and able to provide excellent customer experience
- Collaborating with internal departments to ensure the prompt solution for each customer enquiries.
- Deliver outstanding customer experience at all times by supervising team daily operations
- Male / Female
- Minimum Bachelor degree. Preferably from a top university.
- Minimum 3 years experience on leading a high performance team in related fields. Preferably has experience in retail or managing store (groceries / fresh produce).
- High empathy and service oriented, Having a “people-first” attitude.
- Fluent in english both written and speaker
- Excellent communication skills (structure and persuasive), high attention to detail, Strong problem solving and analytical skills.
IMAGINE if there is one application where those people can EASILY combine their purchasing power with their network to get the best deal without worrying about trust, privacy, and logistics issues. That is GRUPIN!!an E-commerce that will give you exciting shopping experience. Demand the best at Grupin!
Kalibrr