Job Responsibility
Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selectionbased on HCP or institution’s needs, i.e. lack of treatments guidelines, AI sensibility tests, no inclusion in formularies of Pfizer products, etc.
- Drive deeper engagement on educational & scientific content and Improve service provided along with design expertise
- Support attainment of improved patient outcomes through physician and patient education and services enabled by deep scientific expertise
- Actively engage in creating awareness and shaping patient access initiatives and help accelerate patient access through awareness and education addressing external bureaucracy
- Collaborate with Healthcare Representatives as main contact for coordination with various SMEs as Health Representatives will continue to play as main point of contact for HCPs. HSP can be main contact for Hospitals or Medical Association as necessary -Convene team introduction calls and create both reactive and proactive -Play as Center of Excellence for other Categories -Responsible for onboarding customers to new operating model platforms (e.g., Digital Engagement Portal)
- Engages with HCPs virtually and face-to-face depending on need
-Preferred background in nursing, biomedicine, Pharmacy, biology
-Preferably 3 years of experience in healthcare
-Capable in understanding of preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
-Preferred in-depth understanding of characteristics of responsible customers and areas
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Mkt & Sales/Commercial Bus
Pfizer