- Handles guest complaints and other related problems and reports
- Check cleanliness of lobby and public areas
- Maintains all front office policy
- Motivates and maintains good staff relations
- Assigns duty roster for all front desk agents
- At least 1 year experience in a similar capacity.
- Excellent communications skills, both in written and verbal is required.
- Strong guest relations and problem solving abilities.
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Be a part of global community of hospitality Industry
- Opportunity to develop your career within Accor globally
Accor