- Align operations strategies with the company’s vision and values. Lead best practice in overall operations activities such as retail operations, online, logistics, warehouse, customer service and data analytics
- Formulate business strategy, advise management and execute on all aspect of operations to achieve north star OKR, cost control and implement SOP
- Coordinate with other internal divisions and use technology to deliver superior customer experience through Company’s omnichannel approach
- Responsible in hiring, training and retaining operations staffs
- Strong analytical thinking, leadership skills and communication skills in English and Bahasa
- Team player, self-motivated and able to work under pressure
- Bachelor’s degree in a relevant field (Master’s degree is a plus)
- 8+ years of hands-on experience in retail operations or relevant field
SATURDAYS