Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.
Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.
Fazz's mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.
Head to our website to get to know us better:
About the Team
Fazz is building an all-in-one finance solution for millions of businesses across Southeast Asia, from warungs in Indonesia to multinational corporations in Singapore. We provide businesses with easy payment acceptance, seamless fund transfers, high-yield multi-currency cash accounts, expense management features and credit solutions all in one platform.
About the Role
Creating the best user experience by exploring many different approaches to solve users' needs and problems so that the product can be useful, easy to use and meaningful for users while having a great impact on the business goals.
What you'll do
- Collecting and analyzing product requirements.
- Planning and designing user experience in any media based on requirements using various methods.
- Identifying and troubleshooting UX problems.
- Performing user testing and evaluating the results to improve user experience.
- Generating user testing insights, creative recommendations, and storytelling presentations that can drive design improvements and product roadmaps.
- Align with other teams to ensure that your research will have an impact on users, business goals, and the organization.
- Advocating curiosity and empathy towards users across the organization.
- Adapting and innovating research methodologies and sharing with the team to help enrich the team's skills and expertise.
- Has a bachelor's degree in a design, computer science, engineering or social science subject.
- Has at least 1 year of proven experience in conducting qualitative research (field study, in-depth interview, qualitative usability testing, etc.) and communicating recommendations to stakeholders.
- Must have experience in producing sketches/wireframes.
- Understand the basic UX design process and principles.
- Familiar with UX design tools such as (but not limited to) Figma and Maze.
- Qualitative research (at least qualitative usability testing).
- Skills in adopting behavioral models/frameworks are highly appreciated.
Fazz is an equal-opportunity employer. Individuals seeking employment at Fazz will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.
By submitting your application, you agree that Fazz may collect your personal data for recruiting, regional organization planning, and related purposes.
Fazz Financial