Menjawab pertanyaan–pertanyaan
Menangani keluhan nasabah
Memberikan informasi dan membimbing nasabah melalui berbagai prosedur Bank
Menjaga dan meningkatkan hubungan dengan nasabah dalam pelayanan sehari-hari juga bertanggung jawab untuk melakukan cross-selling (service to sell)
Melakukan seluruh administrasi terkait customer service
Bertindak sesuai ketentuan internal dan eksternal yang berlaku dan mengimplementasikan time management yang efektif dan efisien.
Aktif melakukan cross sell utk produk Bank seperti tabungan, asuransi dan produk lainnya
Pendidikan minimal S1
Memiliki pengalaman di Perbankan baik sebagai RM atau CS min 1 tahun
Status Single, usia maksimal 27 tahun
Penampilan rapi
Memiliki service skill
Memiliki kemampuan komunikasi yang baik
Dapat diandalkan, mampu bekerja sendiri maupun dengan tim
Mampu berbahasa Inggris atau bahasa asing lainnya adalah nilai tambah
Entry Level / Junior, Apprentice Customer Service Banking / Mortgage 1 opening Bachelor's degree graduate
After receiving confirmation from the Financial Services Authority (OJK) on 20 January 2021 as a Buku IV Bank, PermataBank is now confirmed as one of the top 10 banking institutions in Indonesia with core capital of more than IDR 30 trillion, serving nearly 4 million customers in 62 cities in Indonesia.In 2004, Standard Chartered Bank and PT Astra International Tbk took over PermataBank and began a massive transformation process within the organization. The combined ownership of these major shareholders increased to 89.01% in 2006. Bangkok Bank Public Limited ("Bangkok Bank") officially became the controlling shareholder of PermataBank on May 2020 after taking over 89.12% of PermataBank's shares from the total number of shares that have been issued and paid up by Standard Chartered Bank and Astra International. Offering innovative banking products and services, PermataBank has 304 branch offices, 2 mobile branches, 942 ATMs with access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama) and millions of ATMs worldwide that are connected to the Visa, Mastercard and Cirrus networks.
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