DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).
Responsibilities :
- Manage and support switching, branch and SSB projects, production incidents and enhancements.
- Manage and ensure incident related with switching, branch and SSB within SLA.
- Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
- Maintain good relationships between IT and business, manage business expectations and negotiate compromise
- To ensure all applications server will comply with Group Standard Security (ISCD – Health Check)
- Ensure compliance with DBSI Policy and Standards, local laws, regulations and controls and procedures of the Bank, through audit reviews and completion of self-assessment checks
- Liaise with Switching application vendor tech support or 3rd party vendor for prompt rectification of any problems or emergency cases
- Graduate from reputable University with IT background is preferable
- Have experience on switching system i.e IST, ON2, BASE-24 systems or others
- Have technical knowledge on ISO8583 message, Linux, Chip Technology standard (EMV, NSICCS), Local domestic networks (ALTO, PRIMA, Bersama)
- Have capability to analyze and read the logs application.
DBS Bank