Job Family Group: Commercial and Retail
Worker Type: Regular
Posting Start Date: September 13, 2022
Business unit: Downstream
Experience Level: Experienced Professionals
Job Description:
Where you fit in
Within the job family of B2B/B2C Lubricants, a range of Commercial positions can be found such as those in Sales and Marketing which aims to attract and retain customers, build long-term customer loyalty and create demand for Shell’s Lubricants; Business Development which looks to identify new opportunities as well as to leverage more from existing accounts; and Strategy which aims to provide expert problem-solving and project management support for the highest priority strategic issues.
What’s the role?
You will develop and manage long-term customer relationships with key accounts and to co-ordinate the activities of all service providers supporting these accounts to achieve the overall sales targets and deliver an outstanding customer experience.
Furthermore, you will agree, monitor, and achieve sales target for both new and existing customers, including Japanese customer / global customer’s business, Franchise Workshop and Quick Lubes development:
Account management
Financial performance indicators of volume, profitability, inventory, and budget monitoring.
2-wheels service long term expansion & business profitability target as well manage operational performance of 2-wheels services with respective team.
Spend significant time coaching and jointly visiting major customers and prospects to develop skills, knowledge and motivate team to achieve targets.
Practices Imperative safety behaviors and Shell Business Principles for her/himself & team.
Develop and maintain good working relationships with all Support Functions to assist sales in resolving complex issues and improve customer satisfaction.
Jointly with Marketing assess business performance, Strategy, Customer Value Prepositions, Price Management and Customer Offer book, and take appropriate action to improve performance.
What we need from you?
We are keen to speak to individuals with the following:
Bachelor’s Degree in economics, Business, Management, Industrial Engineering or any related major.
Have 3-5 years of background in lubricants/automotive/FMCG
Understanding of supply chain, demand/supply planning and portfolio process is required
Able to manage collaboration with local sales/operations, marketing functions, pricing team supply chain and global focal points
Excellent stakeholders manage of both customers and internal team
Experience capturing value through pricing strategy & management
More about Shell in Indonesia
Shell began operations in Indonesia more than 100 years ago and can look back on a rich history with Indonesia. At Shell Indonesia, we believe that diversity is key: it will help our drive to innovate and make sure that our employees’ ideas will travel. We offer an exciting platform from which you can deliver and excel. Shell Indonesia manages business operations that include marketing and trading oil products directly as well as through its appointed distributors. In 2006, Shell started its Commercial Fuels business in Indonesia: we provide bulk fuels and related technical support to the Industrial and Transport Sector. Shell Indonesia is also planning to establish a significant presence in the upstream sector.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
-
DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Shell