Service Desk Pertamina Persero 1 2 - Jagoan Loker

Service Desk Pertamina Persero 1 2

Date Posted: 2 days ago
Salary:
Metrodata
Java
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Job Description

  • Latar belakang IT
  • Mengerti Helpdesk
  • Mengerti Ticketing /memahami BMC Remedy di utamakan
  • Memiliki Komunikasi yang baik ketika melayani user
  • Domisili dekat Jakarta Selatan, Depok & Tangerang Selatan di utamakan.
  • Service Excellence.
  • Menerima layanan pengaduan IT melalui sarana pengaduan (Email, Telepon, dan Web).
  • Mencatat semua pengaduan melalui Aplikasi BMC.
  • Melakukan troubleshoot sesuai level masalah yang ditangani.
  • Merubah status tiket /pengaduan sesuai dengan level pengerjaannya.

Metrodata

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Job Detail

  • Location
    Java
  • Company
    Metrodata
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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