· Ensure that all settings are completed according to standards and procedures prior to the start of operation of restaurant.
· Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
· Take food and beverage orders according to guest’s requirements and preferences.
· Deliver food & beverage services in accordance to departmental standards and procedures.
· Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
· Ensure team member follow the safety and hygiene standards (HACCP).
· Handle guests’ complaints and comments. Report any complaints, incidents to FB Supervisor or FB Manager.
· Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of Supervisor and Manager.
· Assist other Food & Beverage outlets with their operations during peak times or when required.
Work Experience
· Minimum 2 years as FB Captain position.
· Good communication and customer contact skills.
· Ability to work effectively and contribute in a team.
· Self-motivated and energetic
Benefits
· International working ambiance
· Attractive salary package
· Working with positive mindset colleagues
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