About You
We’re looking to recruit a Sales Coordinator, Indonesia reporting to the Senior National Sales Manager (based in Indonesia) with a dotted reporting to the Global Operations team in Singapore.
This is a varied role for a person who has a firm grounding in managing a small office administration from scratch, partnering with the commercial team in sales operation duties, and liaising closely with the Global Operations team in supply chain-related issues. You should also have excellent communication skills to interact with customers and various stakeholders.
About Us
Tate & Lyle's purpose, Transforming Lives Through the Science of Food, inspires everything we do. Whether it’s by making food and drink healthier and tastier; continuously improving how we work; promoting a safe working environment; or making a difference in our local communities, we believe we can successfully grow our business and have a positive impact on society.
What You’ll Be Doing
Provide administrative support to the Indonesia Sales Team
In charge of general housekeeping of office premises, facilities management, and other office-administrative support.
Assist in sales operation duties (preparing of contracts, request & dispatching of samples to customers etc)
Perform customer service duties, i.e. invoicing and order management.
Liaise and work closely with APAC Customer Service and S&OP team for matters relating to inventory allocation, orders, and shipment-related issues.
Coordinate with the APAC Supply Chain team for all matters relating to shipment, documentation (import/export), and warehouse distribution channels.
Liaise with forwarders and ensure smooth customs clearance
Prepare PR/PO process
Interact with customers and attend to their queries and provide prompt follow up
Resolve customers' complaints
EHS Responsibilities
Perform, Maintain and improve the EHS standard and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company
Location
This role is assigned to work in a new office location in Indonesia (West Jakarta)
What You’ll have
Degree in business management or related field
Min 5 years relevant work experience in an MNC environment and an added advantage if you have experience in setting up a small office operation
Proficient in MS Word, Excel, and SAP system
Strong communication skills and ability to converse in English fluently
Being familiar with import/export documentation is a big plus
What We Can Offer
Base salary with AWS + Performance Bonus
Medical & Hospital Insurance coverage
LinkedIn Learning
Brand new office with a newly fitted laboratory
Membership to Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
Local volunteering opportunities (where applicable)
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Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.
Tate & Lyle