- Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotels
- Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances
- Critically review reports of occupancy and revenue, partner with revenue management professionals to analyse trends and implement changes to maximise room revenue
- Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners
- Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained
- Travel to attend corporate meetings, sales trips and serve on committees
- Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly
- Follow sustainability guidelines and practices
- Perform other duties as requested by management
- Associate or Bachelor's Degree in Business, Hospitality or a related field
- An expert in hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance
- Excels at communication, both verbal and written (English and Bahasa Indonesia)
- Ability to interact professionally and diplomatically with a variety of business partners, guests and colleagues
- Great career prospects as the growth opportunity in the company is tremendous.
- The chance to really impact the decisions of a very successful business and input into process, procedures & systems.
Michael Page