Anantara Vacation Club Legian Bali, exciting multi-destination Shared Ownership Club launched in Asia Pacific in 2010 and developed by Minor International PCL, one of the largest hospitality and leisure. Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, Anantara Vacation Club - The Coffee Club provides the right space for guests who value the details that matter.
Job Description
As a Guest Service Ambassador, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.
Qualifications
- Vocational School in hotel management
- Previous experience in Front Office is preferred
- Good understanding of Front Office Systems
- Good communication skills
- Good English & Mandarin Speaking - both written and spoken, Indonesian nationality only.
Minor International