To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
Job Description
- Handle user inquiries and complaints through live chat/phone call/email
- Ensure user satisfaction through feedback and solution
- Inform user in case of website maintenance or any problems occurred
- 1 year of related working experience as Customer Support. Fresh graduates from Accounting / Finance are also welcome to apply
- Good Accounting and Payroll (Overtime, BPJS, etc) knowledge is a must
- People-oriented, proactive, and communicative
- Good analytical and problem-solving skills
- Good personality
- Persuasion and Negotiation
- Email Support
- Chat Support
- Customer Service
- Typing
- Communication Skills
- Accounting
1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company
Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
Don't forget to check our Recruitment FAQ at [ENG] or [INA] to find the answers to commonly-asked questions regarding our recruitment process.
We wish you the best. Hope to see you around soon!
Mekari