- Bachelor's degree is preferable.
- Current and proficient user of WFM systems/tools for Fiber networks would be an advantage
- A proven ability to motivate teams
- MS Office
- An exceptional communicator who can build relationships with ease and displays expert level written and verbal communication skills
- Ability to multi-task and prioritize across a range of conflicting interests, dealing with rapidly evolving priorities effectively
- Exemplary attention to detail, capable of taking in large amounts of information accurately whilst remaining highly, analytical, and numerate
- A proactive attitude and willingness to adapt to the requirements of a fast- growing organization with the ability to influence at all work levels.
- MS Excel Proficiency is a must
- Manage Work Orders for customer installation and Fault Repair
- scheduling, dispatching to technician, ensure work is completed
- handle complaint related to schedule installation & troubleshooting customer and create service calls as necessary.
- Communicate with vendor by phone and email.
- Manage and maintain report installation & troubleshoot through work Force Management application.
- Create service schedules, assign calls to technicians, and ensure routes are completed.
- Interfaces with customers, salespeople, technicians, and others as necessary via phone or email for all service
Disclaimer: melamar pekerjaan di Karir.com tidak dipungut biaya
Tentang Perusahaan
PERSADA adalah perusahaan yang bergerak di bidang Pengelolaan & Pembinaan Ketenagakerjaan (Outsourcing).
Berdiri sejak 21 April tahun 2006 dan berkantor Pusat di Jalan Poltangan Raya No.35 Tanjung Barat Jakarta Selatan dengan kantor cabang yang tersebar di beberapa kota besar di Indonesia.
Adapun PERSADA telah mengelola lebih dari 10.000 (sepuluh ribu) orang tenaga kerja yang ditempatkan pada lebih dari 140 (seratus empat puluh ) perusahaan mitra dengan berbagai fungsi jasa dan layanan, seperti :
- Security Services
- Personnel Support Services / Office Services
- Building Maintenance & Technical Services
- Customer Care Center Services
- Training & Consulting Services
Karir Komunika Pratama