You will be part of our Road Logistics team, adding your leadership expertise + skills to the delivery of Customer + Technology Transformation + Talent development.
YOUR ROLE
Your primary objective will be to lead your team in collaboration with our global + regional matrix organisation to achieve all agreed financial + operational objectives, working with a variety of internal + external stakeholders. You will oversee + manage business activities to achieve our business goals, to position us as the provider of choice, increasing our market share + exploring untapped territories.
YOUR RESPONSIBILITIES
- To develop new business opportunities, including tender analysis, solution design, + pricing, engaging your specialist + operational teams to deliver in accordance with agreed customer service levels + within our financial targets.
- To monitor market trends + competitor activity, identifying opportunities while developing + nurturing our carrier base.
- To deliver operational excellence across the business unit, continuously optimizing operations by implementing standard processes + best practices.
- To be actively involved in motivating + leading the team across a range of people related activities.
- To liaise with customers, managing feedback in a manner that provides explanations, puts the customer at ease + demonstrates that the right corrective actions are put in place to prevent a reoccurrence.
- Must know well, familiarize, extensive experience in Indonesia Road Transport Routes
- Expertise in road freight, market conditions, customer requirements, operations background
- Strategically provide road freight solution, proposal, innovation to customer
- Professional negotiation skill with carrier partners and familiar with KPIs
- This role requires someone who has a high level of customer orientation combined with commercial acumen to deliver a high level service to a range of customers in order to grow the business to its full potential
- Self-disciplined and self-motivated to produce aggressive results
- Leading through a matrix structure
- Must be able to establish a clear vision and goals, demonstrate and lead team members to achieve their goals.
- Must be able to create and implement solutions to meet customer needs + expectations.
ABOUT KUEHNE+NAGEL
With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
knjkt.hr@kuehne-nagel.com
Hera Setyowati
Kuehne+Nagel