We are looking for Ticketing Staff to support our client’s needs. If you are passionate about the Travel industry with prior experience in GDS systems and fluent communication in English, then this opportunity is for you! You will be placed in our newest office in the Semarang area.
To succeed in this role, you should be skilled in customer service with excellent verbal and written communication skills, computer literate, and have the ability to handle multiple tasks simultaneously.
Your Main Responsibilities:
- Compute ticket costs and issue and reissue ticket
- Ensures targets are met for each day, completed accurately and to the satisfaction of the customer.
- Respond to customer inquiries with accurate information.
- Candidates must possess at least Diploma 3 from any major or Tourism Vocational Education Study Program.
- Preferably having a work experience in Airlines or Travel industries as ticketing staff.
- Preferably have 1-year experience in using GDS (Amadeus, Galileo, Sabre, etc.)
- Has at least 1 year of experience in a Customer Service position
- Fluent in written & spoken English is a must.
- Able to work shifts that include days, nights, and public holidays.
- Willing to be placed in Semarang or Greater Jakarta area
ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com
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