To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
Job Description
- Handle user inquiries and complaints through live chat/phone call/email
- Ensure user satisfaction through feedback and solution
- Inform user in case of website maintenance or any problems occurred
- 1 year of related working experience as Customer Support. Fresh graduates from Accounting / Finance are also welcome to apply
- Good Accounting and Payroll (Overtime, BPJS, etc) knowledge is a must
- People-oriented, proactive, and communicative
- Good analytical and problem-solving skills
- Good personality
- Persuasion and Negotiation
- Email Support
- Chat Support
- Customer Service
- Typing
- Communication Skills
- Accounting
- Private health insurance (outpatient, inpatient, maternity, dental)
- Allowance for sports activities and glasses/contact lenses
- Strategic office location, accessible by MRT
- Flexible working hours and remote work culture
- Notebook Ownership Program
- Friendly and dynamic work environment
- Opportunity to take part in growing Indonesia's no. 1 SaaS company
We wish you the best. Have a great day
Mekari