A haven of relaxation infused with contemporary style, Alila SCBD. Jakarta serves as a vibrant and modern retreat for both young urbanites and top executives. Located in the heart of Jakarta's Financial District, next door to the Indonesia Stock Exchange, the hotel provides a wealth of dining and entertainment options, plus convenient access to leading corporate offices, world-class shopping, and entertainment facilities.
As Front Office Manager (Host Manager) you are responsible for the success of the Front Office Department including reception, communications, bell attendants, and drivers. You provide “hands-on” inspirational leadership to your Front Office team and ensure all team members are fully trained in the Alila standards so that guests experience a high level of service. You communicate frequently and regularly with your team and put time and effort into creating a friendly work environment, which goes towards ensuring friendly and professional interaction with guests.
Qualifications:
The successful candidate will meet the following criteria:
- Degree in Hospitality Management or similar
- At least 2 years of proven experience as a Front Office Manager in a 5-star hotel or resort
- Strong leadership, communication, interpersonal skills, and training skills
- Motivated, energetic, and positive personality with a guest service focus
- Fluent in English and Bahasa Indonesia (spoken and written)
- Pre Opening experience would be considered a distinct advantage
- Highest level of attention to detail
Alila SCBD Jakarta