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Assistant Store Manager
One of adidas store located in a premium mall in Jakarta is looking for below postion
Purpose/ Mission
Contribute to meeting or exceeding store sales and profit targets by:
- Ensuring KPI's for a defined area within a store are met or exceeded
- Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience
- Supervising and coaching team within a defined area of responsibility
- Assuming Store Manager responsibilities in the absence of the Store Manager
Primary Responsibility
- Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
- Has a working knowledge of the Retail KPI's and makes commercial decisions within his/her area of responsibility
- Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
- Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
- Actively supervises and coordinates his/her team to ensure all customers receive service
- Understands customer expectations and coaches his/her team to meet or exceed them at all times
- Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
- Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge
- Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
- Maintains a safe shopping and working environment by ensuring store's policies and procedures are complied with in his/her area of responsibility
- Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
- Supervises sales transactions are processed quickly and accurately, while adhering to cash protection procedures
- Minimizes loss by implementing, monitoring and tracking all loss prevention procedures
- Supports the recruitment, on-boarding, training and development of the store team
- Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance
- Actively collaborates and shares best practices to drive store team performance
- Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
- To observe both global and local policies and procedures in all dealings
- Support APAC changes and directions;
- Perform other tasks as may be assigned from time to time
- Functional: Minimum 2 years work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding as well as with first supervisor experience;
- Intermediate numeracy and literacy
- Industry: Preferably in apparel/ fashion/ FW or FMCG Retail; Exposure: Sports, Fashion
- Education: Related University Degree or 3-year Diploma
- Technology: Intermediate in MS Office Applications; Word, Excel, Power Point; and Outlook
- Language skills: Good command in oral and written Bahasa Indonesia; Intermediate English in oral and written
- COURAGE: Speak up when you see an opportunity; step up when you see a need..
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
Job Title: Assistant Store Manager
Brand: adidas
Location: Jakarta
TEAM: Retail (Store)
State: JK
Country/Region: ID
Contract Type: Full time
Number: 489889
Date: Oct 27, 2022
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