Associate, Service Delivery Engineer - Jagoan Loker

Associate, Service Delivery Engineer

Date Posted: 3 days ago
Salary:
Indonesia

Job Description

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Role and Responsibilities

Develop and manages effective working relationships with other departments, groups and personnel

Analyze performance of Openshift, server and storage systems and take action to correct deficiencies

Participate in the development and implementation of processes that improve efficiency and enhance productivity

Manage user accounts, permissions, access rights, and storage allocations in accordance best-practice regarding privacy, security, and regulatory compliance.

Maintain up-to-date documentation of operating processes and procedures and participate in internal/external audits.

Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on server and storage systems. Escalate incidents as necessary.

Practice asset management, including maintenance of component inventory and related documentation and technical specifications information.

Support application development teams throughout project lifecycles

Supporting Infra Contract

ISCD Health check

Configure and Maintain Linux server and windows to be complaints as DBS standard

Patching OS Windows and Linux Server to keep in latest version

Troubleshoot any problem related to OS in Windows and Linux Server

Support any dependencies that needed from apps team on Windows and Linux server to make their project go Live

Monitor, Configure and Manage Openshift Cluster Indonesia

Perform troubleshooting in Openshift Indonesia

Upgrade Openshift Indonesia cluster to the latest version

Requirements

University degree in the field of computer science, information science, or management information systems

Proven experience in the operation and analysis of Redhat Openshift, Operating System, hardware, software, and standards, as well as data retrieval methodologies.

Excellent analytical, problem-solving skills.

Excellent written and oral communication skills.

Excellent listening and interpersonal skills.

Excellent understanding of the organization’s goals and objectives.

Ready to work on DBS standard, which is fast paced, work late, demanding environment

DBS Bank

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Job Detail

  • Location
    Indonesia
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact DBS Bank

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