DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).
Responsibilities
Strategy & Planning
- Continually strive for improvement in their proficiency
- Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for system administration and user system access based on DBS group standard
- Supervise and track overall activities of IDM and parameter and maintain coordination with regional IDM team
- Develop relationships with users and other units; ask for their feedbacks and provide feedbacks to the other units for purpose of enhancing the quality of service
- Provide assistance in relation to classifying the efficiency level at work, determining and developing the qualification of units.
- Update themselves regularly on current ID management best practices
- Aligning with DBS Group IDM initiatives
- Develop strategy to enhance the motivation at work
- Lead IDM and Parameter team to ensure daily operational BAU and project related activities monitored, tracked and completed in a timely manner
- Ensure proper documentation for IDM and parameter related activities maintained accordingly
- Ensure all local initiatives and regional driven initiatives monitored, tracked and implemented in a timely manner, also communicated regularly to IDM regional team
- Ensure IDM and parameter related regular reports submitted properly and in a timely manner
- Ensure data request for internal or external purposes including audit, regulator request, etc, submitted within timeline
- Review audit finding and ensure the action items to close the findings tracked and completed accordingly and in a timely manner
- Participate in issue or incident investigation which related to IDM and parameter
- Maintain operational configuration of all IDM activity with DBS Group IDM Initiatives
- Ensure strict adherence to the Bank’s policies and procedures when processing and granting user request for access and information
- Respond to queries from user or other units and conduct follow-up tasks where required
- Ensure IDM and parameter services level are met and maintained properly
- University degree in the field of computer science and/or 5 years experience in management team
- Experience in managing people management
- Familiarity with IT System
- Extensive experience with enterprise’s IT security in banking industry, especially related to access management area of focus
- Working experience with IDM process and IDM audits and assessments
- Familiarity with IT Banking SDLC
- Working technical knowledge of AIM, Cyber Ark and ADUC
DBS Bank