Job Title Quality Assurance & Customer Service Internship
Job Description adalah situs jual beli aman, tukar menukar dan tawar menawar no.1 di Indonesia untuk temukan barang baru dan bekas di sekitarmu. Jualo merupakan marketplace jual beli barang bekas yang berfokus pada pembeli berdasarkan jarak (fungsi geo-search).
Pengguna memiliki pilihan untuk membeli, menjual dan / atau menawar barang, Jualo juga memfasilitasi setiap aspek dari proses jual beli.
Responsibilities of the job include
Customer Service
- Serve as primary point of contact for all customer inquiries received via email and phone.
- Manage customer support and have attention to detail. Can track, report and analyze feedback from our users
- Responsible for prompt customer follow up in writing or on the phone ensuring that customer needs are met and exceeded.
- Partner with appropriate internal teams to process customer requests.
- Contributing to quality procedures, standards of website
- Writing management/technical reports and customers' complaints
- Investigating and setting standards for quality of website
- Recording and reporting errors in processes in website
- Confidence
- Excellent technical skills
- Organisational skills
- Strong communication skills
- Problem solving skills
- Teamworking skills
Minimum 3 Months
University Students or Fresh Grads
Company Name
Company Description Tinkerlust is a young fashion start up that makes it simple for anyone to sell and buy preloved high fashion. Everyone has something in their closet sitting unused or underused, and Tinkerlust is on a mission to make the resale value of anything you own available on demand. We make it easy to switch up your wardrobe and freshen it up with the styles, which you've been lusting for
Opening type Magang
City Jakarta
Salary Range Below Rp1,000,000
Application Deadline 1-4-2016
Send CV to: careers@momentumgp.com
Student Job