GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities
As the clinical/technical and sales expert, you are to differentiate GE Healthcare Enterprise Digital product/solution/service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations and respond to customers’ clinical/technical/process questions to successfully close clinical/technical/solution sales.
Key responsibilities include:
Financial Performance
- Accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory.
- Ensure pricing compliance for segment opportunities.
- Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in assigned territory/accounts.
- Create territory/account plans including opportunity development, competitive strategies and targets.
- Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory directly or with Channel Partners. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools.
- Maintain a network of key opinion leaders within the assigned territory.
- Track and communicate market trends to/from the field including competitor data and develop effective counter strategies.
- Maintain up to date detailed knowledge of their product/solution/services. Present and discuss the technology and clinical benefits in terms which are relevant to customers.
- Keep up to date market and competitor knowledge.
- Understand customers' changing clinical and/or operational issues and challenges.
- Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
- Differentiate product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision- making process towards a successful outcome for GE.
- Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.
- Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.
- Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.
- Create and maintain opportunities in the applicable sales funnel tool and/ or CRM tools.
- Ensure order and configuration accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
- Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
- Contribute to account plans at accounts covered by account managers/executives.
- Educates account team members on their product/service/solution strategy and offerings.
- Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business.
- Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts
- Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes.
- Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Bachelor’s Degree or minimum 5 years of consultative sales experience including strategic selling and negotiation in a medical, healthcare or IT field
- Previous experience in the Healthcare Industry
- Ability to interface with both internal team members and external customers as part of solutions-based sales approach
- Ability to energize, develop and build rapport at all levels within an organization
- Strong capacity and drive to develop career
- Excellent verbal and written communication skills in local language as well as good command of English
- Ability to synthesize complex issues and communicate in simple messages
- Excellent organizational skills
- Excellent negotiation & closing skills
- Strong presentation skills
- Able to travel
- Valid motor vehicle license
Proven and progressive previous experience in sales/services/promotion to technical decision makers e.g. IT staff, Biomedical Engineers, nursing staff, medical specialty staff (Radiology, Cardiology, Nuclear Medicine, Oncology etc.)
- Experience selling software solutions and services in the Healthcare IT space.
- GE Centricity product knowledge.
- Demonstrated aptitude and success in fostering solid, value-based customer relationships
- Robust interpersonal skills, with evidence of teamwork and collaboration
- Exceptional written and verbal communication skills with customers at all levels
- Solid process orientation, demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously
- Experience in developing and managing channel partners.
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: No
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