· Assist and ensure that the setup of function room is in accordance to Banquet Event Order
· Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives
· Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event
· Supervise the maintenance of service standards during banquet service operations
· Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function
· Keep track of banquet service operating equipment to ensure par level for smooth operations
· Handle requisition of items which require replacement
· Attend all meetings and trainings as assigned by management
Ensure that all service and storage areas are kept safe, clean and locked
Accor
