- Min age 21 years
- Education D3/S1 for all majors
- Preferred graduates of Information Technology / Information Systems / Computer Systems
- Able to speak English both written and oral
- Have a good knowledge in application programs: Microsoft Office 2010/2013, Microsoft Office 365
- Have a good knowledge in operating system: Windows 7, Windows 8, Windows 10
- Minimal Experience 1 - 2 years
- Have knowledge in Operating System (Windows)
- Have knowledge in Operating System features (Hibernate, Offline File Sync, Printer Configuration, Security Account, Shared Folder, Home Directory)
- Have knowledge in MS Office especially for Outlook
- Have knowledge in email system
- Have basic knowledge in computer networking
- Have an experience installation and troubleshooting standard application, hardware
- Have basic Proxy system and user configuration
- Information Technology Infrastructure Library Certification
- Strong Customer Service SKills
Perform hardware replacement * Installing new application software applications and the support
- Support standard mobile applications
- Hardware and Software Inventory/Asset Management
- Security incident response
- IT Induction Presentation on a monthly basis for new employees, in collaboration with Human Capital Department
Metrodata
