To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
Job Responsibilities:
- Coordinate with Customer Support Team and other commercial stakeholders by clarifying the customer's complaint
- Provide technical support and win-win solution to customers for any issues that arise with the use of our products
- Coordinate with Product and Engineering Team to resolve product problems
- Candidate must possess at least a Bachelor's Degree Information System, Computer Science, or equivalent
- Fresh graduates are welcome to apply
- Have basic knowledge in HR Software and/or HR Information System
- Knowledge in Tax will be a plus point
- Familiar with Database & HR product will be a plus point
- Proficient in English (both written and spoken)
- Good analytical and problem-solving skills
- Private health insurance (outpatient, inpatient, maternity, dental)
- Allowance for sports activities and glasses/contact lenses
- Strategic office location, accessible by MRT
- Flexible working hours and remote work culture
- Notebook Ownership Program
- Friendly and dynamic work environment
- Opportunity to take part in growing Indonesia's no. 1 SaaS company
Don't forget to check bit.ly/RecruitmentFAQ-Mekari to see several frequently asked questions regarding our recruitment process.
We wish you the best. Have a great day
Mekari