- Managing IT Application Support team, Maintain response time and performance of IT support team (KPI)
- 2nd level IT support, troubleshooting, investigation issues of D365 FO and other internal applications
- Identify system gap, Propose Solution and Improvement for business, Maintain application system security
- Managing Change Request (system modification request) from Users and Corp DIT
- Involved in IT Project, Internal/External Audit process
To be a successful IT Application Support Manager, you must have experience in Microsoft Dynamics 365 FO (functional), web/mobile based sales apps, and PowerBI/SQL. Translating business needs to technical and stakeholder management are also key for this role.
- Bachelor's Degree in Information Systems / Information Management / IT or equivalent.
- Proficiency in English (oral and written)
- Experienced as IT Manager with background from multiple industries (manufacture, distribution, retails) Or Experienced as Functional Consultants with clients from multiple industries (manufacture, distribution, retails, etc)
- 5 years as IT with Functional Skills (AX 2009, AX 2012) Trade Logistic, Finance, Production and 2 years with D365 FO
- Project Management skills
- Power BI/Business Intelligent, Web/Mobile Apps (Android/IOS)
- Experienced in handling IT support teams
- Experience in SQL, Business Process, Finance/Tax Indonesia is a huge plus
- Leadership and able to make decisions in fast and effective way
- Smart, strong analytical and problem-solving skills
- A result-oriented individual who thrives working in a fast- paced environment.
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
- Proven ability to be flexible and work hard, both independently and in a team environment
- Willingness to work occasionally outside of normal business hours
- Diverse and multicultural working environment
- Good company culture
- Leading Medical Supplier Company
Michael Page