We are GroundProbe, a global technology leader specialising in real-time solutions for measuring and monitoring geohazards. For 20 years, we have been creating state-of-the-art technologies and software that deliver precise and reliable information. Coupled with expert services and support, we give our customers the certainty they need to make critical decisions, with confidence. Leading mining and civil operators in over 30 countries rely on us to better manage risk, maintain operations and production, and keep people and communities safe.
It's an exciting time for us. Our cutting-edge technology, continual focus on innovation and enviable culture has won us a long list of awards, including #1 Most Innovative Company and #2 Best Place to Work in Agriculture, Mining & Utilities in Australia and New Zealand. Every day we embrace new ways of thinking, and we believe that our people around the world are our most valuable resource.
GroundProbe is part of Orica Monitor, a business stream of Orica.
About the role
We are excited to announce that we are recruiting for the newly created position Technical Specialist Engineer (TSE).
Based in our office in Balikpapan, Indonesia and working on office and mine site locations amongst an inclusive, friendly and supportive team of industry professionals.
The Technical Specialist Engineer (TSE) is a company representative at various client sites within the Indonesia and South East Asia region providing training and technical expertise, maintenance and repairs, and support of GroundProbe's products and business development both locally and globally in surface and underground environments.
What you will be doing
- Install and integrate GroundProbe's products as required for customers;
- Commission and decommission GroundProbe's products
- Organize and Perform external Demonstrations on GroundProbe's productsCommercial in Confidence;
- Follow up on Demonstrations to ensure successful outcome for customers and GroundProbe;
- Train users on Deployment, Operation and Maintenance of GroundProbe's products;
- Provide on-site training and technical support to customers;
- Maintain GroundProbe's products minimising downtime and meeting customer needs;
- Perform technical support work on GroundProbe technologies at remote sites and from GroundProbe's office.
- Degree in Engineering; Electrical, Electronic, Mechanical, or Geotechnical discipline(s);
- Hold Current Indonesia Passport with the ability to obtain Visa's for international travel;
- Extensive relevant technical work experience in a customer service-based organisation or similar;
- 0-3 years' experience in working in mining industry.
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
We respect and value all
GroundProbe promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.
All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
Orica