Working Arrangement Hybrid
Job Description
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Health Analytics with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife Indonesia Senior Health Analytics reporting into the Head of Health Strategy & Analytics. This is a newly created role which will establish the analytics function of our Health businesses, which is key to driving focus for health-specific use cases. Health Analytics department use vast amounts of collected data to provide Manulife Health team with actionable insights that are developed through analytical disciplines to drive fact-based decision making. In turn, these decisions improve planning, management, measurement and learning.
What motivates you?
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone
- University Degree graduated preferably in science, statistics, management or related areas
- At least 5 years’ experience with area of analytics in financial industries
- Strong in analytics skill, statistics knowledge and communication skill.
- Experienced in targeting models and programming language (SAS, SPSS, VB)
- Good in presentation skill
- Ability to build and manage relationships with the key internal stakeholders
1. Establish a bold ambition and continuously develop a roadmap for Health Analytics as a function
2.Provide support to the Health team by providing data reporting needs, independently performing reporting
related tasks, selecting the best methodology to achieve the results identified in a plan of work or project
3. Responsible for collecting information based on facts, perform analyzes and makes recommendations that
will be used by others. Dissect and compare any given situation/problem with previous situations to identify a
pattern, the root of cause and develop a corrective action plan. Collects statistical data internal and external
with the purpose of providing information and recommendations to management for decision-making
- Claim dashboard: comprehensive report and actionable insights
- Health team KPI: cost containment savings, business volume (premium & lives), loss ratio, core earnings
- Quarterly Deep Dives with regional health team and other Manulife market
- Targeting model (product, purchase propensity, claim triage)
- Analysis on portfolio trends (claim, customer demography, coverage preference)
- Analysis on market landscape (sizing, market share, competitor analysis)
- Analysis on cost and benefit for innovations, automation, and revenue-generating initiatives
6. Adopt new technology/approach on analytics area.
Individual Accountabilities:
- Develops new reports, dashboards and other means to enable transparency and to provide timely information to senior management regarding health-related topics.
- Identifies indicators and interprets statistical data to detect, correct and prevent situations that may negatively impact the health team’s performance.
- Manages projects related to obtaining providers related data, analysis and interpretation.
- Coordinates plans and executes the reporting of data for the industry of health insurance (PAMJAKI)
- Produces and analyzes comparative statistical reports for internal and external data and identify trends, patterns, or fluctuations, and recommends future action for the team.
- Tracks trends reflected in the data and the outcome of the recommendations accepted by management.
- Coordinates with other areas to obtain requested data when it is not readily available.
- Responds to Ad hoc reporting requests by creating reports as needed for specific situations
- Understands key network strategic initiatives and collaborate where appropriate to achieve strategic results.
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.
Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!
Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Manulife