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Assistant Manager, Retail Training
Purpose / Mission
To Deliver and implement skills and materials based on the training needs of store personnel, in order to equip them to deliver expected service standards, in support of retail KPIs, particularly conversion
Accountabilities
Primary
- Adapt global/regional materials for Retail Training based on local market needs
- Create and implement local training calendar based on approved plans
- Continuously assess training needs at a per store level, in support of Retail KPI achievement, focusing on Conversion
- Provide insights on key motivators of store personnel and recommend corresponding actions to keep store teams engaged
- Support Retail Operations and HR in driving key initiatives across store teams
- Lead in embedding adidas Values and Culture across store personnel
- Support Franchise training to ensure a seamless consumer experience across all Monobrand doors
- Support low-performing stores through on-site coaching (sales floor)
- Support Wholesale via Train the Trainer
Functional: Minimum 3-5 years in Retail Training or Operations
Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
Exposure: Sports, Fashion
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE: Speak up when you see an opportunity; step up when you see a need..
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
Job Title: Assistant Manager, Retail Training
Brand: adidas
Location: Jakarta
TEAM: Sales
State: JK
Country/Region: ID
Contract Type: Full time
Number: 495972
Date: Mar 30, 2023
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