Business Relationship Manager
Job Description:
The Business Relationship Manager will be responsible to engage and manage the localization of Abbott product through a third party manufacturer (back-end), he/she will also engage the key distributor (front-end) to manage company's overall supply chain and logistics strategy and operations in order to maximize the process efficiency and productivity of the product that produce by the third party manufacturer.
The Business Relationship Manager will:
Manage the back-end and front-end relationship from plan, source, make, product delivery and payment. Be the primary contact, coordinator and facilitator for the back-end and front-end in the entire supply chain. Own and enable the communication and coordinate tasks between the back-end, front-end and the functions within the company to meet contract’s deliverables, provide services, and keep the relationship positive and on track.
To be successful as a Business Relationship Manager, you should possess excellent communication skills and maintain the core values of the organization, high level project management and supply chain.
Responsibilities:
- Act as the primary client contact during all phases of the contract from client demand signals to delivery.
- Ensure compliance with and delivery of all contractual commitments.
- Conduct contract specific Order Planning meetings. Gain understanding of client needs and communicate these within the company and keep all appraised of progress and issues via Gantt charts, dashboards, etc.
- Drive company resources to fulfill contractual requirements including supply chain, training, manufacturing, quality systems, etc., training
- Monitor all clients supporting activity and provides regular updates within the company and with the client.
- Oversees production on a daily basis with regard to key metrics in safety, delivery, cost and quality.
- Plan and implement the overall supply chain strategy
- Collaborate with Sales, Operations, and Customer Service teams
- Determine key supply chain KPIs
- Bachelor’s degree with engineering, supply chain and/or manufacturing specialties.
- Advanced degree is a plus.
- A minimum of 10 -12 years’ experience.
- High level of proficiency with Project Management.
- Direct supervisorial experience in manufacturing environment including both salaried and hourly employees.
- Ability to coordinate multiple goals, assignments and priorities simultaneously.
- Excellent organizational and communication skills.
- Five years’ experience in field operations preferably within the pharma or medical devices industry.
- Demonstrated experience and understanding of operations planning and MRP.
- Knowledge of manufacturing process
- Strong analytical, decision-making and problem-solving skills.
JOB FAMILY: Manufacturing
DIVISION: IDEM ARDx Infectious Disease Emerging Markets
LOCATION: Indonesia
Jakarta Selatan : K-Link Tower, 18th Floor, Zone DEF
ADDITIONAL LOCATIONS:
WORK SHIFT: Standard
TRAVEL: Yes, 15 % of the Time
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)
Abbott