Manage the operations of the Spa and Wellness in the entire Resort by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the resort’s and business objectives. Ensuring the facilities and treatments offered continually exceed guest expectations
To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities.
- Manages and organizes Spa and Wellness team whose mission is to ensure the Wellness and Wellbeing of all guest in the Resort. This is accomplished within the scope of a budget and in conformity with well- defined management norms.
- Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in Wellness and Wellbeing activities.
- Responsible for the operation of the Spa department (including Fitness and The Shop), overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Spa, Wellness and Fitness Area. Both in term of assets and respect of equipment in all area.
- Being a member of the Department Head, you are responsible for taking part in the decision making process of the hotel management team and for ensuring afterwards that all decisions are fully implemented in the overall maintenance department.
- Responsible for ensuring implementation of the hotel vision in the maintenance department and implementation of the regular business action plans.
- Ensure that all policies, procedures and rules set by the management are adhered to by the staff in the Maintenance department.
- Develop and maintain Spa menu that provide a wide range of appropriate treatments that would be suitable for our Resort Guest and to update this menu in a timely manner for any changes required
- Gather information and remain fully informed of local and international trends in Spa operations, recommends new and up to date treatments as necessary for improvement
- Develop and maintain Wellness and Fitness activities for in house guest during stay with focus on personalized program based on guest profile and needs
- Develop and maintain the Shop as the only retail of the Resort to make sure that all items on sale are accounted for at all times, to make sure selection of item are of highest luxury standard
- Diploma or Bachelor Degree on relevant subject
- Minimum of 5 years’ experience as Spa and Wellness in a Luxury Property
- Expert in Wellness and Wellbeing activities especially Yoga, Tai Chi and Meditation
- Hands on Approach on day to day operation
- Knowledge of local regulations related to Spa, Fitness and Wellness is a must
Raffles Bali is an oasis of emotional wellbeing inspired by a spirit of generosity, inviting you to rediscover the person in front of you – your loved one, or yourself. Through private experiences in luxurious tropical villas and secluded spaces in natural, harmonious environment, through personalized wellness journeys of relaxation, rejuvenation, and mindfulness, seeking to reinvigorate your mind, body and spirit and through enchanting Balinese cultural journeys curated to awaken meaningful experiences, inspiring you to a deeper understanding of culture, of priorities, and of self.
Located in Jimbaran, southeast part of Bali, the resort is perched on a hill offering unparalleled views of the ocean with direct access to the beach. The generosity of space in every Villa, the magnificent views over the Jimbaran bay sunsets and fast access to the airport (25 mins) makes Raffles Bali your preferred destination.
Raffles Bali offers 32 generous in space villas with unobstructed ocean views to enjoy the sunset of jimbaran and biggest pools in each villa. There will be 29 one-bedroom villas, 2 two-bedroom villas, and a presidential Villa. The other facilities will comprise of 2 restaurants, 2 Bars and a Raffles SPA.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
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