- Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation
- Accurate and timely data entry into all systems, to include contracts and rooming lists
- Run and analyze month-end financial reports
- Serve as a communication liaison between our customers and Sales and Service team
- Lanyon data entry, monthly negotiated account production reports as needed
- Coordination of Site Inspections to include research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, staff instruction.
- Travel research and coordination, compilation of expense reports
- Coordination of FAM's, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans
- Banquet event order distribution in accordance with written procedure
- Manage inventory of office supplies and process purchase orders as directed
- Monitor customer RFP requests and assign to appropriate Manager for follow up as needed
- Support housing and reservations as needed
- Any other tasks that may be assigned
Accor