We are currently looking for highly driven and passionate individual to join our growing and dynamic team.
If you are digital savvy, detailed-oriented, loves Microsoft Excel and getting insights, familiar with account management software (CRM) such as Shopify, and have a flair for customer communication then we'd like to meet you.
Responsibilities
– Becomes the point of contact for all customer account management matters by responding to customer queries
– Managing the incoming orders as well as manage the overall coordination flow to ensure orders are well handled
– Liaise closely with Operational Officer for shipment logistics
– Collaborate with Digital Marketing team to develop, plan and implement retention program as well as attracting new subscribers
– Provide monthly reports on transactions, sales, and customer including getting insights to improve the overall online activities
– Liaise and actively contribute support for other business units when necessary
Company Name PT GORDI KREASI INDONESIA
Description Gordi is a coffee curation service that will select the best coffee beans from Indonesian coffee roasters and deliver it to your door step. Gordi exists with the hope of showcasing many passionate Indonesian coffee roasters and connect them with many brewers out there, like you who constantly seek variety in their cup of coffee.
GORDI HQ
Arriving as an extension from its online presence, Gordi HQ is settled in Cilandak. Gordi has established itself as a trusted coffee joint and connoisseur among local coffee enthusiasts. Gordi HQ has been a place to escape for business meeting, a coffee related training session, and a relaxing weekend.
Job Category Marketing – Digital & Online
City JAKARTA SELATAN
Job type Full Time
Salary Range RP3000000 RP5000000
Application Deadline 11/30/2017
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