Working Arrangement Hybrid
Job Description
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Health Project Manager with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife Indonesia Health Project is accountable for successful implementation of strategic projects within Health program. Main responsibilities to provide accurate reporting and insightful business analysis of the projects within Health program in terms of cost/budget, financial benefit, and non-financial benefit which were committed in the Health business case to global. As such, this position will have comprehensive view of the projects, especially in terms of numerical measurement, such that he/she can provide variance analysis and forecasting of the Cost Containment KPIs.
What motivates you?
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone
- University Degree graduated.
- Min. 5 years working experience in life insurance industry as Project Member and Project Manager
- Preferable with experience in managing team
- Able to demonstrate good leadership and managerial skill
- Has an ability for process improvement, developing budget, coaching & supervision, planning and performance management
- Computer proficiency and language proficiency
- Ability to build and manage relationships with the key internal stakeholders
Accomplish Strategic Objectives
- Drive project planning and alignments to ensure the projects contribute to the Health program objectives: improvement in SLA, STP%, NPS, employee engagement, efficiency and leakage savings
- Steer project prioritization activities to ensure optimization of resource/investment/time for highest benefit/value-adding projects
- Lead strategic process and systems discussions with senior leadership
- Key person to track and report progress & red-lights, identify potential impediment, anticipates issues and showstoppers, propose corrective actions & problem-solving, escalate to management for decision making
- Establish continuous process improvement framework working alongside other transformation teams such as BANGKIT and BTO; propose elimination of non-value-adding processes and implementation of value-adding processes to achieve efficiencies within Health operations
- Liaise with department heads (claim team, provider management team, transformation teams) to track resources and identify any shortages based on project plans
- Develop project status reports for senior leadership; develop tracking scorecards/metrics for working teams; develop milestone reviews for key milestones and ensures the team is on track to deliver
- Ensure documentation of projects in accordance with local and global PMO standards; liaise with local PMO (CPC), regional PMO (APC), global PMO (TC) for time, cost and benefit tracking
- Initiate project discussion with other department to educate employees on project management discipline: identification, documentation, and traceability of business requirements
- Provide guidance and support during execution of change management activities
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.
Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!
Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Manulife